TERMS AND CONDITIONS
Last Updated: 3/18/2026
Welcome to ReachLocal TX!
These Terms and Conditions ("Terms") outline
the rules and regulations for the use of
ReachLocal TX's Website, located at
ReachLocalTX.com.
By accessing this website and using our services,
we assume you accept these terms and conditions.
Do not continue to use ReachLocal TX if you do
not agree to take all of the terms and conditions
stated on this page.
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1. COOKIES AND TRACKING
1.1 Cookie Usage
The website uses cookies to help personalize
your online experience. By accessing ReachLocal TX,
you agree to use the required cookies.
1.2 What Are Cookies
A cookie is a text file that is placed on your
hard disk by a web page server. Cookies cannot
be used to run programs or deliver viruses to
your computer. Cookies are uniquely assigned to
you and can only be read by a web server in the
domain that issued the cookie to you.
1.3 Required vs. Optional Cookies
- Required Cookies: Necessary for website operation.
Do not require your consent and always work.
- Optional Cookies: Used for statistical or
marketing purposes. You can accept or decline.
1.4 Third-Party Cookies
By accepting required cookies, you also accept
third-party cookies, which might be used via
third-party provided services (e.g., video
displays, analytics, payment processors).
1.5 Cookie Management
You have the ability to accept or decline
optional cookies through your browser settings.
However, declining cookies may affect website
functionality.
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2. INTELLECTUAL PROPERTY RIGHTS
2.1 Ownership
Unless otherwise stated, ReachLocal TX and/or
its licensors own the intellectual property
rights for all material on ReachLocal TX. All
intellectual property rights are reserved.
2.2 Limited License
You may access material from ReachLocal TX for
your own personal use, subject to restrictions
set in these terms and conditions.
2.3 Prohibited Uses
You must not:
- Copy or republish material from ReachLocal TX
- Sell, rent, or sub-license material from
ReachLocal TX
- Reproduce, duplicate, or copy material from
ReachLocal TX
- Redistribute content from ReachLocal TX
- Use our content for commercial purposes without
written permission
2.4 Your Content
You retain all rights to your logo, business
name, and other content you provide to us. By
using our services, you grant us a non-exclusive
license to use your content solely for your
campaign.
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3. USER COMMENTS AND SUBMISSIONS
3.1 Comment Policy
Parts of this website may offer users an
opportunity to post and exchange opinions and
information. ReachLocal TX does not filter, edit,
publish, or review comments before their presence
on the website.
3.2 Comment Disclaimer
Comments do not reflect the views and opinions
of ReachLocal TX, its agents, and/or affiliates.
Comments reflect the views and opinions of the
person who posts their views and opinions.
3.3 Limitation of Liability for Comments
To the extent permitted by applicable laws,
ReachLocal TX shall not be liable for comments
or any liability, damages, or expenses caused
and/or suffered as a result of any use of and/or
posting of and/or appearance of comments on
this website.
3.4 Comment Moderation
ReachLocal TX reserves the right to monitor all
comments and remove any comments that can be
considered inappropriate, offensive, or causes
breach of these Terms and Conditions.
3.5 Your Warranties Regarding Comments
You warrant and represent that:
- You are entitled to post comments on our
website and have all necessary licenses and
consents to do so
- Comments do not invade any intellectual
property right, including copyright, patent,
or trademark of any third party
- Comments do not contain defamatory, libelous,
offensive, indecent, or otherwise unlawful
material
- Comments do not invade privacy
- Comments will not be used to solicit or promote
business or present commercial activities or
unlawful activity
3.6 License to Your Comments
You hereby grant ReachLocal TX a non-exclusive
license to use, reproduce, edit, and authorize
others to use, reproduce, and edit any of your
comments in any and all forms, formats, or media.
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4. HYPERLINKING TO OUR CONTENT
4.1 Approved Organizations
The following organizations may link to our
Website without prior written approval:
- Government agencies
- Search engines
- News organizations
- Online directory distributors
- System-wide accredited businesses (except
soliciting non-profit organizations, charity
shopping malls, and charity fundraising groups)
4.2 Linking Requirements
These organizations may link to our home page,
publications, or other website information so
long as the link:
- Is not in any way deceptive
- Does not falsely imply sponsorship, endorsement,
or approval of the linking party and its
products/services
- Fits within the context of the linking party's site
4.3 Other Link Requests
We may consider and approve other link requests
from:
- Commonly-known consumer and/or business
information sources
- Dot.com community sites
- Associations or groups representing charities
- Online directory distributors
- Internet portals
- Accounting, law, and consulting firms
- Educational institutions and trade associations
4.4 Link Approval Criteria
We will approve link requests if we decide that:
- The link would not make us look unfavorably
- The organization does not have negative records
with us
- The benefit to us from visibility compensates
for the link
- The link is in the context of general resource
information
4.5 Link Request Process
If you are interested in linking to our website,
send an email to [Your Email]. Include:
- Your name
- Your organization name
- Contact information
- URL of your site
- List of URLs from which you intend to link
- List of URLs on our site to which you'd like
to link
- Allow 2-3 weeks for a response
4.6 Approved Linking Methods
Approved organizations may hyperlink to our
Website as follows:
- By use of our corporate name
- By use of the uniform resource locator being
linked to
- Using any other description of our Website
being linked to that makes sense within the
context and format of content on the linking
party's site
4.7 Logo Usage
No use of ReachLocal TX's logo or other artwork
will be allowed for linking absent a trademark
license agreement.
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5. CONTENT LIABILITY
5.1 Website Content Responsibility
We shall not be held responsible for any content
that appears on your website or any third-party
website.
5.2 Your Responsibility
You agree to protect and defend us against all
claims that are raised on your website or any
website linking to ours.
5.3 Prohibited Links
No link(s) should appear on any website that may
be interpreted as libelous, obscene, or criminal,
or which infringes, otherwise violates, or
advocates the infringement or other violation of,
any third party rights.
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6. REMOVAL OF LINKS
6.1 Right to Request Removal
We reserve the right to request that you remove
all links or any particular link to our website.
You agree to immediately remove all links to our
website upon request.
6.2 Reporting Offensive Links
If you find any link on our website that is
offensive for any reason, you are free to contact
and inform us at any moment. We will consider
requests to remove links, but we are not obligated
to do so or to respond to you directly.
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7. SERVICES OVERVIEW
7.1 What We Offer
ReachLocal TX provides EDDM (Every Door Direct
Mail) postcard advertising services. We design,
print, and mail shared postcard campaigns to
5,000+ households in specified zones.
7.2 Service Scope
Our services include:
- Shared EDDM postcard campaigns
- Ad slot placement on postcards
- Basic design assistance
- QR code tracking
- Performance reporting
- USPS mailing
7.3 What We Don't Guarantee
We do NOT guarantee:
- Specific response rates
- Lead generation
- Sales or revenue
- Business results
- Delivery to every address
- Specific response timeframe
- Website accuracy or completeness
- Website availability
- Material being kept up to date
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8. CAMPAIGN PARTICIPATION
8.1 Minimum Slots Requirement
Campaigns require a minimum of 10 paid slots
to proceed to print. If fewer than 10 slots
are sold by the deposit deadline specified in
your Service Agreement, the campaign will be
cancelled.
8.2 Campaign Cancellation
If a campaign is cancelled due to insufficient
slots, you may choose:
- Option A: Refund of deposit (minus PayPal fee)
- Option B: 10% discount on next campaign
8.3 Slot Availability
Slots are available on a first-come, first-served
basis. Once your deposit is received, your slot
and category are reserved.
8.4 Category Exclusivity
We guarantee no competing businesses in your
category will appear on the same postcard.
Category is defined at time of purchase.
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9. PRICING AND PAYMENT
9.1 Pricing
Pricing is as listed on our website at time of
purchase. Prices are fixed and non-negotiable.
9.2 Payment Structure
- Deposit (50%): Due upon contract signing
- Balance (50%): Due as specified in your
Service Agreement
9.3 Payment Method
All payments must be made via PayPal to the
email address provided in your invoice.
9.4 PayPal Fees
PayPal charges a transaction fee (approximately
2.9% + $0.30). This fee is your responsibility
and is separate from the slot price.
9.5 Late Payment
If balance payment is not received by the
specified deadline in your Service Agreement,
your slot will be forfeited and your deposit
will be non-refundable.
9.6 Payment Disputes
All payment disputes must be reported within
30 days of transaction. After 30 days, we
cannot assist with disputes.
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10. REFUND POLICY
10.1 Campaign Cancellation Refunds
If campaign is cancelled due to insufficient
slots (fewer than 10), you may choose:
Option A: Refund (Minus PayPal Fee)
- Refund amount: Deposit minus PayPal fee
- Example: $225 deposit - $6.83 fee = $218.17
- Reason: PayPal fees are non-refundable by PayPal
- Timeline: 5 business days
Option B: 10% Discount on Next Campaign
- Discount applies to any future campaign
- Discount does not expire
- No refund issued
10.2 No Refunds After Approval
Once you approve your design proof, no refunds
are available under any circumstances. Your
balance payment is due and non-refundable.
10.3 No Refunds for Non-Performance
We make no guarantee regarding response rate,
lead generation, or business results. No refunds
will be issued based on campaign performance or
lack thereof.
10.4 No Refunds for Missed Deadlines
If you miss any deadline specified in your
Service Agreement (asset submission, approval,
balance payment), no refunds will be issued.
10.5 Refund Timeline
Approved refunds are processed within 5 business
days to your original payment method.
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11. DESIGN AND APPROVAL PROCESS
11.1 Design Options
- Option A: You design your ad (free)
- Option B: We design your ad (+$75)
11.2 Asset Submission
If you choose Option A, you must submit all
ad assets by the deadline specified in your
Service Agreement. Assets must meet
specifications (300 DPI, CMYK, correct dimensions).
11.3 Design Timeline
All design deadlines are specified in your
Service Agreement, including:
- Asset submission deadline
- Design completion date
- Proof delivery date
- Approval deadline
11.4 Proof Approval
We will send you a design proof for approval.
You have 48 hours to approve or request changes.
11.5 Auto-Approval
If you do not respond within 48 hours, your
proof is automatically approved and sent to print.
11.6 Revisions
- Option A (free design): 1 revision included
- Option B (custom design): Unlimited revisions
- Additional revisions: $25 each
11.7 Final Approval
Once you approve your proof, design is locked
and cannot be changed. You waive all rights to
further modifications.
11.8 Design Specifications
All ads must meet:
- Resolution: 300 DPI minimum
- Color mode: CMYK
- File format: JPG or PNG
- Margins: 0.25" on all sides
- Size: As specified for your slot
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12. DEADLINES AND TIMELINES
12.1 Campaign Deadlines
All campaign deadlines are specified in your
Service Agreement, including:
- Deposit deadline
- Contract deadline
- Balance due date
- Asset submission deadline
- Approval deadline
- Printer submission deadline
- USPS filing deadline
- Mail date
12.2 Deadlines Are Firm and Non-Negotiable
All deadlines specified in your Service Agreement
are firm and non-negotiable. Missing a deadline
results in forfeiture of your slot and deposit.
12.3 No Extensions
We cannot extend any deadline. Missing a deadline
results in forfeiture of your slot and deposit.
12.4 Timeline Changes
We reserve the right to adjust timelines if
necessary due to printer or USPS delays. We will
notify you of any changes.
12.5 Performance Report Timeline
Performance reports are sent 14 days after mail
date as specified in your Service Agreement.
Reports show QR code scans and engagement
data only.
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13. PRINTING AND MAILING
13.1 Print Quality
We use professional printers and USPS EDDM
service. Print quality is subject to printer
standards.
13.2 USPS EDDM Service
We use USPS Every Door Direct Mail (EDDM)
service. Postcards are delivered to all addresses
in specified delivery routes.
13.3 Delivery Guarantee
We guarantee postcards will be mailed on the
mail date specified in your Service Agreement.
We do NOT guarantee:
- Delivery to every address
- Delivery within specific timeframe
- Postcards will not be damaged in transit
- Postcards will not be discarded by recipients
13.4 Proof of Mailing
We provide USPS proof of mailing upon request.
13.5 Reprints
If postcards are damaged or lost in transit,
reprints are not available. We are not responsible
for USPS delivery issues.
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14. TRACKING AND REPORTING
14.1 QR Code Tracking
Your ad includes a QR code that tracks scans
and clicks. Tracking data is provided by Bitly.
14.2 Performance Report
We send a performance report 14 days after
mail date showing:
- Total QR code scans
- Scan rate percentage
- Geographic distribution
- Peak scan days
14.3 Data Accuracy
We are not responsible for inaccurate tracking
data. Tracking is provided as-is by Bitly.
14.4 No Guarantee of Tracking
We do not guarantee tracking will be 100%
accurate. Some scans may not be tracked.
14.5 Report Limitations
Performance reports show QR code engagement
only. They do NOT show:
- Actual phone calls
- Actual sales
- Actual leads
- Website conversions
- Customer behavior
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15. INTELLECTUAL PROPERTY
15.1 Your Content
You retain all rights to your logo, business
name, and other content you provide.
15.2 Our Content
We retain all rights to our design templates,
layouts, and creative work.
15.3 License Grant
By using our services, you grant us a
non-exclusive license to use your logo and
business information solely for this campaign.
15.4 Testimonials
We may use your business name and campaign
results in marketing materials and testimonials,
unless you opt out in writing.
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16. LIABILITY AND DISCLAIMERS
16.1 No Liability for Results
We are NOT responsible for:
- Your business results or lack thereof
- Response rate or lead generation
- Quality of leads or customers
- Your ability to convert leads to sales
- Market conditions or economic factors
- Your business performance
16.2 Our Responsibility
Our sole responsibility is to:
- Design and print the postcard
- Mail the postcard via USPS EDDM
- Provide tracking and reporting
- Honor the terms of our agreement
16.3 No Warranties
We make NO warranties, express or implied,
regarding the campaign's effectiveness or results.
16.4 Website Information Disclaimer
We do not ensure that the information on this
website is correct. We do not warrant its
completeness or accuracy, nor do we promise to
ensure that the website remains available or that
the material on the website is kept up to date.
16.5 Limitation of Liability
Our total liability is limited to the amount
you paid for your slot. We are not liable for
any indirect, incidental, or consequential damages.
16.6 Third-Party Services
We use third-party services (printer, USPS,
Bitly). We are not responsible for their
performance or failures.
16.7 Exclusions and Limitations
To the maximum extent permitted by applicable
law, we exclude all representations, warranties,
and conditions relating to our website and the
use of this website.
Nothing in this disclaimer will:
- Limit or exclude our or your liability for
death or personal injury
- Limit or exclude our or your liability for
fraud or fraudulent misrepresentation
- Limit any of our or your liabilities in any
way that is not permitted under applicable law
- Exclude any of our or your liabilities that
may not be excluded under applicable law
16.8 Free Service Disclaimer
As long as the website and the information and
services on the website are provided free of
charge, we will not be liable for any loss or
damage of any nature.
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17. CONFIDENTIALITY
17.1 Your Information
We keep your business information confidential
and do not share it with third parties except
as necessary to complete the campaign (printer,
USPS, etc.).
17.2 Data Security
We use reasonable security measures to protect
your information. However, we cannot guarantee
100% security.
17.3 Privacy Policy
Your use of our website is governed by our
Privacy Policy (link).
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18. USER CONDUCT
18.1 Prohibited Content
You agree not to submit content that is:
- Illegal or unlawful
- Defamatory or libelous
- Obscene or offensive
- Infringing on intellectual property
- Misleading or fraudulent
- Harmful or threatening
18.2 Compliance with Laws
You agree to comply with all applicable laws
and regulations in your use of our services.
18.3 Prohibited Activities
You agree not to:
- Attempt to hack or disrupt our systems
- Scrape or copy our website content
- Impersonate others
- Engage in fraudulent activity
- Violate any laws or regulations
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19. TERMINATION
19.1 Termination by Us
We may terminate your agreement if:
- You violate these Terms
- You fail to pay by deadline
- You submit prohibited content
- You engage in fraudulent activity
19.2 Termination by You
You may terminate before design approval by
forfeiting your deposit. No termination after
design approval.
19.3 Effect of Termination
Upon termination, all rights and obligations
cease except those that survive termination
(liability, confidentiality, etc.).
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20. DISPUTE RESOLUTION
20.1 Governing Law
These Terms are governed by the laws of the
State of Texas, without regard to conflicts
of law principles.
20.2 Venue
Any legal action or proceeding shall be brought
in the state or federal courts located in
Liberty County, Texas.
20.3 Informal Resolution
Before pursuing legal action, you agree to
attempt informal resolution by contacting us
in writing.
20.4 Arbitration
Any disputes shall be resolved through binding
arbitration in Liberty County, Texas, in
accordance with the American Arbitration
Association rules.
20.5 Attorney's Fees
The prevailing party in any dispute is entitled
to recover reasonable attorney's fees and costs.
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21. GENERAL PROVISIONS
21.1 Entire Agreement
These Terms constitute the entire agreement
between you and ReachLocal TX and supersede
all prior negotiations, representations, and
agreements. Your Service Agreement incorporates
these Terms by reference.
21.2 Amendments
We may amend these Terms at any time by posting
the revised Terms on our website. Your continued
use of our services constitutes acceptance of
the amended Terms.
21.3 Severability
If any provision of these Terms is found to be
invalid or unenforceable, the remaining
provisions remain in full force and effect.
21.4 Waiver
Our failure to enforce any provision does not
constitute a waiver of that provision or any
other provision.
21.5 Assignment
You may not assign these Terms without our
written consent. We may assign these Terms
without your consent.
21.6 Notices
All notices must be in writing and sent to:
ReachLocal TX
213 County Road 5015 Cleveland, Texas 77327
reachlocaltx@gmail.com
8309984066
21.7 Survival
Provisions that by their nature should survive
termination (liability, confidentiality,
intellectual property) survive termination.
21.8 Relationship
Nothing in these Terms creates a partnership,
joint venture, or agency relationship between
you and ReachLocal TX.
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22. SERVICE AGREEMENT REFERENCE
22.1 Service Agreement Controls
Your Service Agreement specifies all campaign-
specific details including:
- Campaign name and zone
- Mail date
- Slot type and price
- All deadlines (deposit, assets, approval, etc.)
- Payment terms
- Design options
22.2 Conflict Resolution
If there is any conflict between these Terms
and your Service Agreement, your Service
Agreement controls for campaign-specific items.
22.3 Incorporation by Reference
Your Service Agreement incorporates these Terms
by reference. By signing your Service Agreement,
you agree to these Terms.
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23. CONTACT INFORMATION
For questions about these Terms, contact:
ReachLocal TX
213 County Road 5015 Cleveland, Texas 77327
8309984066
reachlocaltx@gmail.com
reachlocaltx.com
Last Updated: 3/18/2026
Effective Date: 3/18/2026
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ACKNOWLEDGMENT
By using ReachLocal TX's services, you
acknowledge that you have read, understood,
and agree to be bound by these Terms and
Conditions and your Service Agreement.
Terms & Conditions
Contact
Phone
info@reachlocaltx.com
830-998-4066
© 2025. ReachLocal TX All rights reserved.
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